31 lines
1.7 KiB
Python
31 lines
1.7 KiB
Python
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from django.contrib.contenttypes.fields import GenericForeignKey
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from django.contrib.contenttypes.models import ContentType
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from django.db import models
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from django.utils.translation import gettext_lazy as _
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from judge.models.profile import Profile
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class Ticket(models.Model):
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title = models.CharField(max_length=100, verbose_name=_('ticket title'))
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user = models.ForeignKey(Profile, verbose_name=_('ticket creator'), related_name='tickets',
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on_delete=models.CASCADE)
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time = models.DateTimeField(verbose_name=_('creation time'), auto_now_add=True)
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assignees = models.ManyToManyField(Profile, verbose_name=_('assignees'), related_name='assigned_tickets')
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notes = models.TextField(verbose_name=_('quick notes'), blank=True,
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help_text=_('Staff notes for this issue to aid in processing.'))
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content_type = models.ForeignKey(ContentType, verbose_name=_('linked item type'),
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on_delete=models.CASCADE)
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object_id = models.PositiveIntegerField(verbose_name=_('linked item ID'))
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linked_item = GenericForeignKey()
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is_open = models.BooleanField(verbose_name=_('is ticket open?'), default=True)
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class TicketMessage(models.Model):
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ticket = models.ForeignKey(Ticket, verbose_name=_('ticket'), related_name='messages',
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related_query_name='message', on_delete=models.CASCADE)
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user = models.ForeignKey(Profile, verbose_name=_('poster'), related_name='ticket_messages',
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on_delete=models.CASCADE)
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body = models.TextField(verbose_name=_('message body'))
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time = models.DateTimeField(verbose_name=_('message time'), auto_now_add=True)
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