49 lines
1.7 KiB
Python
49 lines
1.7 KiB
Python
from django.contrib.contenttypes.fields import GenericForeignKey
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from django.contrib.contenttypes.models import ContentType
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from django.db import models
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from django.utils.translation import gettext_lazy as _
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from judge.models.profile import Profile
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class Ticket(models.Model):
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title = models.CharField(max_length=100, verbose_name=_("ticket title"))
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user = models.ForeignKey(
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Profile,
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verbose_name=_("ticket creator"),
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related_name="tickets",
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on_delete=models.CASCADE,
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)
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time = models.DateTimeField(verbose_name=_("creation time"), auto_now_add=True)
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assignees = models.ManyToManyField(
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Profile, verbose_name=_("assignees"), related_name="assigned_tickets"
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)
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notes = models.TextField(
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verbose_name=_("quick notes"),
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blank=True,
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help_text=_("Staff notes for this issue to aid in processing."),
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)
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content_type = models.ForeignKey(
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ContentType, verbose_name=_("linked item type"), on_delete=models.CASCADE
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)
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object_id = models.PositiveIntegerField(verbose_name=_("linked item ID"))
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linked_item = GenericForeignKey()
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is_open = models.BooleanField(verbose_name=_("is ticket open?"), default=True)
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class TicketMessage(models.Model):
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ticket = models.ForeignKey(
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Ticket,
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verbose_name=_("ticket"),
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related_name="messages",
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related_query_name="message",
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on_delete=models.CASCADE,
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)
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user = models.ForeignKey(
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Profile,
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verbose_name=_("poster"),
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related_name="ticket_messages",
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on_delete=models.CASCADE,
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)
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body = models.TextField(verbose_name=_("message body"))
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time = models.DateTimeField(verbose_name=_("message time"), auto_now_add=True)
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